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Remove yourself from Whitepages & Premium Whitepages

This tutorial will guide you through removal of your information from Whitepages and from Whitepages Premium. This is important because opting out of (free) Whitepages does not simultaneously remove you from Whitepages Premium, a service that provides vast amounts of personal data for a minimal fee. Please know that Whitepages constantly makes changes to its site and opt outs as seen by the fact that this is my 5th tutorial for Whitepages opt outs since 2013. If you notice any inaccurate information as you follow the tutorial directions, please let me know so I can update these directions.

When using this tutorial please note:

  • The links will open up in a new window to allow toggling back and forth to this page. 
  • Using an Incognito Window or a browser that does not track is advised. (This is sometimes necessary to see the blue boxes for Whitepages Premium opt outs.)
  • If you find you have more than one record on free Whitepages or on Whitepages Premium, you should repeat this tutorial for each record.

How to remove yourself from free Whitepages:

  1. Go to whitepages.com and enter your name and optionally, your location, to narrow the results if you have a common name. Click the search icon or return.
  2. Once you find your information, right click on “VIEW FREE DETAILS” and select “Copy Link Address” from the drop down menu.
  3. Scroll to the page footer and click “Remove from Directory.” 

    Find this in the footer at the bottom of the page

  4. Right click in the box that appears and select “Paste” from the drop down menu.
  5. Click “OPT OUT” and follow the directions which will include clicking “REMOVE ME” after you verify the information belongs to you. Select a reason for your removal, (“I just want to keep my information private”) then click “SUBMIT.”
  6. Answer the telephone number associated with your listing and provide the verification code on your screen. You will get an online and a robot (voice) confirmation.
    • If there is no number associated with your listing, provide any phone number you have current access to. 
  7. Go to whitepages and search for yourself again.
    • If you don’t see the information you just aimed to remove, congratulations on a successful removal!
    • If your information is still there, try again or contact whitepages for assistance.

Don’t forget to repeat the process for additional listings. If you have no additional listings, you are ready to tackle Whitepages Premium.

How to remove yourself from Whitepages Premium:

  1. Go to whitepages.com and enter your name and optionally, your location, to narrow the results if you have a common name. Click the search icon or return.
  2. Premium listings are in light blue squares. If it’s an option, click on “SHOW MORE PREMIUM RESULTS” because you will need to repeat this process for each listing that belongs to you. 
  3. If you see your information in a light blue rectangle, then right click your mouse on the “VIEW FULL REPORT” button to get a drop down menu.
  4. Click on “Copy Link Address.”

    How to opt out of Whitepages Premium

    Locate your Premium Whitepages results and then remove them. All of them.

  5. Click here to contact Whitepages Premium. Complete necessary fields (no attachment needed) and right click in the field labeled “Personal Information URL.”
  6. Select “paste” from the drop down menu then click “SUBMIT.”
  7. Once you receive removal confirmation, verify that you have been completely removed by going back to whitepages.com. If you find your information remains after 72 hours have passed, contact Whitepages Premium (repeatedly) until your information is gone. 
  8. Repeat all steps for each Premium listing belonging to you.

If you’re lucky, this will work seamlessly the first time. But if it does not, please don’t give up. Like many of the other online broker directory sites, they will eventually remove your information but the burden of making sure it’s done correctly and completely is yours. Wishing you quick and easy success on your mission!

Until next time,… Stay Cyber Safe.


8 replies
  1. Em
    Em says:

    Thank you for all of your help, Hayley. I have another quick question…. I just read that even after removing yourself from free whitepages and premium whitepages, people who have pro whitepages still have access to your information? But this information was in an article from January 2017, and it seems like whitepages changes so frequently. Do you know if this is still true?

  2. Em
    Em says:

    Another question… Once I remove myself from the free whitepages, will that page then become a premium page (meaning that I then have to remove it from premium)? Or if I’m just in the free whitepages right now, is that all I have to remove myself from?

    I have found four listings that are all me, three of them are free and one is premium. I have no idea why there’s a difference!

    Thank you again!

    • Hayley Kaplan
      Hayley Kaplan says:

      One of the frustrating things I find somewhat unethical is that removing yourself from free whitepages does not remove you from Premiun and for free, you can see quite a lot of info on Premium when you click on the results. But Premium includes additional background info beyond number and address. You need to remove each listing separately by URL. If you go step by step through the tutorial, is takes you through the process in detail. Good luck and let me know if you run into any complications along the way.
      PS. In order to see the blue rectangles, I find I need to be viewing from an incognito window. Keep that in mind if you don’t see them because you need to grab the correct URL for the opt out.

  3. Em
    Em says:

    My phone number is not showing up in my listing, but my address is. So if I provide my current phone number, will white pages then use this phone number to store in their premium and pro databases? Thank you for your help!

    • Hayley Kaplan
      Hayley Kaplan says:

      At first I thought I needed to use the number listed but I soon realized it works with any number you choose. You just need to be able to answer the number immediately. Will they keep that information? Probably yes, but they say they don’t. I have a few Google Voice numbers and that’s the number I use for this type of thing. 🙂 Hayley

  4. Yolanda
    Yolanda says:

    I just went through the process today (09/26/2017), I used Firefox. I followed your instructions to the letter, however, it seems they’ve added a step. I was asked to enter a phone number because an automated white pages robo call was going to happen to verify that it was me who made the actual removal. Once you agree, a 4 digit number pops up, I entered that 4 digit number on the screen when I got the call and the record was deleted successfully.

    Thank you again for keeping our cyber security in the forefront!

    • Hayley Kaplan
      Hayley Kaplan says:

      Hi Yolanda,
      The tutorial has 2 parts – one for free whitepages and another for Premium whitepages. The Robocall applies only to free whitepages and actually is in the first part of the tutorial. (See step 6) Maybe you jumped straight to the Premium part of the tutorial? Please check again to make sure you are not in Whitepages Premium. You would know based on the color of the box surrounding your info. If it’s pale blue, that’s Premium (or paid) whitepages.
      🙂 Hayley


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