Entries by Hayley Kaplan

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How to Deal with Negative Reviews

Business review sites such as Yelp can be a source of major frustration for business owners. Issues include exaggerated negative reviews from disgruntled employees, negative reviews by competitors, paid or unpaid fake reviews from people that haven’t used the business and algorithms that filter excellent reviews. Additionally, there are accusations of negative reviews being more […]

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How To Legally Use Images and Graphics Created By Others

After locating Google images to illustrate a presentation on appropriate use and attribution of images belonging to others, I ran a malware scan on my computer.  The scan identified 469 malicious items that weren’t there before the search. How special! Fortunately, the anti-malware program easily removed the malicious items before any damage was done and […]

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Seniors Beware! What is Vishing? (And 3 Ways to Avoid It)

Switching from Windows XP to Windows 8 meant something as simple as shutting down his computer became a challenge for my seventy-something year old dad.  When he coincidentally got a call from “Technical Support” as he was struggling with his new PC, dad was appreciative that they knew he was having issues before he had […]

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4 Simple Home and Work Cyber Safety Tips

Upon arrival at the Riverside County Sheriff’s Department for cyber security training by a division of Homeland Security, I asked for a password to access wireless internet but my request was denied. I was surprised by the lack of Internet access for a sophisticated technology course but as the class progressed, the reason became clear. Even […]

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Which is More Important, Safety or Privacy?

The United States mines data to protect its citizens.  As much as I value my privacy, I’m willing to compromise some privacy in exchange for safety although I recognize this provides opportunity for abuse. See video by by AlJazeera below. What are your thoughts after watching this short video? How do you feel about President Obama’s […]

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What Social Media Apps and Sites are Popular with Kids these days?

Social media has many positive attributes but there’s no denying potential dangers such as reputation damage and exposure to predators, identity thieves and cyber bullies. New social media sites crop up regularly and it’s challenging keeping up with them, let alone worrying about what children are doing on them. Below are some popular sites that kids […]

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The State of Privacy in 2013

An insightful infographic by HostGator depicts the state of privacy in 2013. The infographic draws attention to the similarity of current privacy to the totalitarian state of privacy described in George Orwell’s classic, 1984, which was published in 1949. Orwell portrays a society in which an oppressive government monitors and controls every aspect of human life. In 1984, Big Brother […]

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Products and Services that Protect Children Online

Recent cyberbullying-related suicides led to several powerful online discussions about effective ways to protect children and teens. (see one introduction below) We discussed ways to teach children to be respectful, responsible and compassionate and we shared ideas to reduce bullying. We debated parenting styles and teaching skills and we brainstormed about effective school policies. Surprisingly, […]